Why can't I purchase some products?

Come across a product on our website that is not available to order? You can still purchase, you’ll just need to find your local IDS branch or stockist as certain products are only sold in physical showrooms rather than on the website.

Visit our Find A Branch page, where you will find a handy tool that directs you to your nearest showroom.

Visiting a showroom not only allows you to see the product in person before making a purchase, but it also gives you the opportunity to speak with our knowledgeable staff members who can provide expert advice and recommendations.

So the next time you come across a product that's not available to purchase online just remember to use the stock check feature on the product page and take a trip to the nearest showroom.